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Key Topics From The Podcast

Recently, Nigel Hartland, co-director of Illustrated Solutions, joined James Marriott from Sound Media to discuss the journey behind our family-run business.

The conversation covers moving from a career in education into custom printing, the importance of quality and personal service, and why we believe businesses, charities and community organisations deserve professional merchandise without large minimum order quantities.

Below you’ll find a selection of short clips from the interview, along with a link to listen to the full podcast episode.

🎙 Listen to the Full Podcast Interview
🎙️What Makes Illustrated Solutions Different?

As a family-run business, we believe personal service still matters.

In this clip, Nigel explains how the hands-on approach, attention to detail and customer support help set Illustrated Solutions apart.

“We try and produce products for people of the level of quality that we’d like to receive them ourselves“

🎙️Helping Customers Make Better Choices

Before moving into printing, Nigel spent many years helping people learn and develop.

In this clip, Nigel explains how that same approach now helps customers choose the right products, avoid costly mistakes and achieve the best possible results.

“Sometimes people actually don’t know what they particularly want until somebody can help them look at different options..“

🎙️Recent Developments at Illustrated Solutions

In this clip, Nigel discusses how the business has evolved in recent years, from launching a Shopify store and curating new product collections to building relationships through local events and face-to-face networking

“We’ve just set up an online shop using Shopify… and started doing a lot more face-to-face events, helping us engage directly with people.”

🎙️The Future for Illustrated Solutions

Illustrated Solutions continues to evolve, expanding its product range, online presence and opportunities to connect directly with customers.

In this clip, Nigel reflects on future opportunities for growth, including the online shop, face-to-face events and the advantages of being able to print onto a wide range of products for customers.

“There’s not a lot of things that we can’t print onto.”